I was first introduced to Steve Dublanica in 2008 when I read his book, The Waiter Rant. I enjoyed it so much that I gave it a "Best of" tag. I even started regularly reading his blog, and I am confident in saying that Steve Dublanica is the kind of guy that I could hang out with. I was ecstatic that I could get my hands on an ARC of Keep The Change.
Keep The Change is Dublanica's quest to become the gratuity guru. In the same easy going style that made him so likable in Waiter Rant, Dublanica goes on a "quest to to become the guru of gratuity." From riding along with a taxi driver in Las Vegas to working a day in a coffee shop in Portland Dublanica interviews an array of workers whose livelihoods depend upon tips. He spoke with a shoeshine guy who, after paying for his spot, only made a dollar a day. A DOLLAR! His entire world depends on tips.
Dublanica talked to real people in real situations and it was an eye opening experience for both him and me. I will say that some of what was said by those interviewed, well all of those urban myths about what they do to lousy tippers is more fact than fiction if this book is to be believed.
I really enjoyed Keep the Change, so much that as I was writing this review, I started to like it even more. According to some, tipping has gotten out of control in our country, but as long as our minimum wage in this country is barely $15,000 a YEAR, I will continue to tip those in the service industry. They, well okay most of them, have earned it.